Processing and Shipping Time

1. In Stock models will be shipped in 48-72 hours from marketplacelectronics warehouse.
2. Used and Second hand Miners will be shipped in 3-5 days.
3. We test all used miners before shipping.
4. All miners will be shipped by USPS, DHL, FEDEX, UPS, EMS etc.
5. We will provide you with a tracking number within 24-48 hours of placing your order.
6. Usually shipment takes 2-5 days to reach the destination to anywhere in the world from by express shipping.
7. We will notify you of all updates about your order in an email.

Support & Warranty

1. All brand new miners have 180 days of Manufacturers warranty.
2. Our technical team is available 24/7 to help you out with any kind of problem through team viewer.

Taxes and Custom Duties

1. We provide DDP (door to door) service to USA, Germany, Belgium, Luxembourg, Netherlands, Denmark, Czech Republic, Poland, Austria, Ireland, Portugal, Sweden, Spain, Russia, Vietnam, Kazakhstan, UAE, Malaysia, Thailand and some other countries.
2. We handle customs and Door to Door Operation in buyer’s country so buyer don’t need to pay any import duties or customs charges in DDP service.
3. For DDP service buyer need to request manually: [email protected]
4. Exempt above DDP country we help you to reduce your tax by shipping with a Lower Invoice.

Packing and Shipping

1. All miners include suitable PSU and original company packaging.
2. We put “FRAGILE” stickers on all side of boxes so it cannot be broken easily in transportation.

Returns

1. In the event that a miner needs to be sent back to us, the client will be responsible for covering any additional shipping costs.